Our Process
Connecticut Nanny Agency is dedicated to connecting you with exceptional childcare providers that best fit with your family's needs and values. It is important to us that you feel completely safe inviting this person into your home and into your children's lives. We do rigorous, in-depth background and driving record checks, speak with and authenticate their past professional childcare references, offer enrichment and certifications courses, conduct a personal interview screening with every childcare candidate, and verify all certifications are up to date. We go through dozens of potential candidates for each position to whittle the selection pool down to the few most extroardinary candidates that match with your family. All of the childcare providers we connect you with are fully vetted, experienced, dedicated, and well-qualified individuals.
Step 1: Discovery Call with us
Our process begins with an introductory phone call with our Placement Director. During this call, we will discuss all of the details about your family and the position you are hoping to offer, in addition to walking you through our process, timeline, and expectations. Connecticut Nanny Agency acts as a matchmaker for your family, so we want to learn all about your needs, your children, your family values, deal breakers, must-haves, etc,. Following this initial call, we will email you our Family Questionnaire and Agency-Client Agreement. Upon receiving your completed forms, we will immediately begin the matchmaking process!
Step 2: We Work Our Matchmaking Magic
This is when our sourcing, interviewing and applicant screening begins! For every exceptional applicant to your family's position, once their screening process is complete, we will send you their completed "Nanny Profile" for review. This will include all relevant information such as their resume, cover letter, certifications and degrees, letters of recommendation, etc,. We will only send you profiles for candidates that we are confident your family will love!
Step 3: Virtual Interviews
We will work with you and the candidates in consideration to coordinate an initial virtual interview. This serves as an opportunity for both the family and nanny to introduce themselves, discuss the position and children, ask questions, and get a feel for whether there's a mutual connection. This makes the interview process more efficient and ensures that in-person meetings are reserved for the strongest potential matches.
Step 4: In-person Interviews
Once you've had a successful virtual introduction, the in-person meeting is designed to see how that translates into your home and family dynamic. This is an opportunity to spend more time together, observe how the nanny naturally interacts with you child(ren), and give the nanny a chance to get a sense of the family's dynamic and home environment. This is often less about asking formal interview questions and more about seeing whether everyone feels like it's a long-term fit.
Optional Trial: Following an in-person meet, a family is welcome to invite the nanny to do a paid trial (depending on timing and availability). This allows both the family and nanny to experience the role firsthand before offering the position.
Step 5: Time to Hire!
Once you've found a match for your family and are ready to offer the position, we will work with you to build a formal offer letter and Nanny-Family Employment Agreement, covering all logistics and expectations for the position. Once presented to the candidate and accepted, you are ready for your nanny to start!
Our one-time placement fee is due before your nanny begins their position. Because Connecticut Nanny Agency wants you to be confident in your hire with us, we offer a 120-day guarantee period on all placements. Although we do everything possible to ensure this will be a long-term fit in our initial search process, we understand that things can happen. If for any reason you feel as though it may not be the best fit, we are comitted to continuing the search and finding your family a better match at no additional charge.
Expected Timeline
The average timeline for a nanny placement, from the point we initiate a search to the time a nanny is officially hired, is typically anywhere between 3-8 weeks.
This timeline can vary depending on many contributing factors. As we learn more about your family's needs during our initial consultation call, we can then give you a better idea of what we anticipate your specific timeline to look like.
To begin the search for your nanny, please fill out our Family Contact Form or send us an email to info@ctnannyagency.com to schedule a consultation call.
To learn about our pricing structure, click here
Locations We Service
Connecticut Nanny Agency is able to conduct searches in all areas of Connecticut and surrounding states, such as Central and Western Massachusetts, Rhode Island, and New York State.
Candidate Replacement Policy
ELIGIBILITY FOR A REPLACEMENT: If a permanent placement is terminated, the candidate resigns, or the client is ultimately unhappy with their placement within four months (120 days) of the candidate’s start date, Connecticut Nanny Agency (CTNA) will provide a one-time replacement search at no additional cost. The replacement request must be submitted in writing. CONDITIONS FOR A REPLACEMENT SEARCH: CTNA’s replacement guarantee is contingent upon the following: •CLIENT COMPLIANCE: All prior CTNA fees must be paid in full and on time. •TIMELY NOTIFICATION: CTNA must be notified within one week of the candidate’s termination or resignation. •NO MATERIAL JOB CHANGES: The job description, schedule, and job responsibilities must remain substantially the same as originally agreed upon. •WORKPLACE CONDUCT: The client must not have engaged in harassment, abuse, or misconduct toward the candidate. •PROACTIVE CLIENT PARTICIPATION: The client agrees to provide timely feedback on candidates and actively participates in the replacement process. IMPACT ON REPLACEMENT POLICY: If the client does not make reasonable efforts to secure a replacement or if the Client remains unresponsive during a replacement search, CTNA reserves the right to forfeit the replacement search, and no further candidates will be provided. •Failure to meet these conditions will void the replacement guarantee. CTNA reserves sole discretion in determining compliance.