Our Process

Connecticut Nanny Agency is dedicated to connecting you with exceptional childcare providers that best fit with your family's needs and values. It is important to us that you feel completely safe inviting this person into your home and into your children's lives. We do rigorous, in-depth background and driving record checks, speak with and authenticate their past professional childcare references, offer enrichment and certifications courses, conduct a personal interview screening with every childcare candidate, and verify all certifications are up to date. We go through dozens of potential candidates for each position to whittle the selection pool down to the few most extroardinary candidates that match with your family. All of the childcare providers we connect you with are fully vetted, experienced, dedicated, and well-qualified individuals.

Step 1: Consultation Call with us

Our process begins with an initial phone consultation with our Placement Coordinators. During this call, we will discuss all of the details about your family and the position you are hoping to offer, in addition to answering any questions you might have about the hiring process. Connecticut Nanny Agency acts as a matchmaker for your family, so we want to hear all about your needs, your children, your family values, deal breakers, expectations, etc,. Following our initial call, we will email you our Family Application. Upon receiving your completed application, we will immediately begin the matchmaking process!

Step 2: We Work Our Matchmaking Magic

This is when our sourcing, interviewing and applicant screening begins! For every exceptional applicant to your family's position, once their screening process is complete, we will send you their completed "Nanny Profile" for review. This will include all relevant information such as their resume, cover letter, certifications and degrees, letters of recommendation, etc,. We will only send you profiles for candidates that we are confident your family will love!

Step 3: Your Turn to Interview

We will work with you to coordinate interviews with the candidates in consideration, whether that be via video, in your home, or in a local public place. Some families hire the very first person they interview, while others prefer to interview a handful before choosing. However you decide to do this is fully up to you!

Step 4: Trial Period

After you have decided on a potential nanny, or maybe can't decide between two great candidates, it's time to set up a test-run! This can be as simple as a meet and greet with the kids for a few hours, or you can have them do a paid trial! We want you to be certain that this person is a great fit for your children and your family before offering the position. There is no agency fee for a trial, however you are responsible for paying the nanny directly for their time.

Step 5: Time to Hire!

Now that you've found the perfect match for your family, you're ready to hire! We will work with you to build a formal offer and a Nanny-Family Employment Agreement, covering all logistics and expectations for the position.

On the day of hire, you will pay our one-time placement fee, Throughout the duration of your time with the nanny, we will be here throughout for support and advice for you or your new employee. Because Connecticut Nanny Agency wants you to be confident in your hire with us, we offer a 120-day guarantee period on all placements. We do everything possible to ensure this will be a long-term fit. If for any reason, however, is it not working out, we will begin the search again and find the right fit at no additional charge.

To begin the search for your nanny, please fill out our Family Contact Form or send us an email to info@ctnannyagency.com to schedule a consultation call.

To learn about our pricing structure, click here

Candidate Replacement Policy

ELIGIBILITY FOR A REPLACEMENT: If a permanent placement is terminated, the candidate resigns, or the client is ultimately unhappy with their placement within four months (120 days) of the candidate’s start date, Connecticut Nanny Agency (CTNA) will provide a one-time replacement search at no additional cost. The replacement request must be submitted in writing. CONDITIONS FOR A REPLACEMENT SEARCH: CTNA’s replacement guarantee is contingent upon the following: •CLIENT COMPLIANCE: All prior CTNA fees must be paid in full and on time. •TIMELY NOTIFICATION: CTNA must be notified within one week of the candidate’s termination or resignation. •NO MATERIAL JOB CHANGES: The job description, schedule, and job responsibilities must remain substantially the same as originally agreed upon. •WORKPLACE CONDUCT: The client must not have engaged in harassment, abuse, or misconduct toward the candidate. •PROACTIVE CLIENT PARTICIPATION: The client agrees to provide timely feedback on candidates and actively participates in the replacement process. IMPACT ON REPLACEMENT POLICY: If the client does not make reasonable efforts to secure a replacement or if the Client remains unresponsive during a replacement search, CTNA reserves the right to forfeit the replacement search, and no further candidates will be provided. •Failure to meet these conditions will void the replacement guarantee. CTNA reserves sole discretion in determining compliance. REPLACEMENT PROCESS AND LIMITATIONS: •CTNA will present up to five (5) qualified replacement candidates. •CTNA does not issue refunds, fee transfers, or credits for future placements. SALARY ADJUSTMENTS: If the replacement candidate’s gross annual salary differs from the original placement, CTNA reserves the right to invoice for the difference in placement fees.